Shipping Policy
Effective Date:
At Belle Lumieres, we take great care in handling and delivering your jewelry to ensure it arrives safely and securely. Please review our shipping guidelines below for details on processing times, delivery options, and international orders.
Processing Time
In-Stock Items: Processed and shipped within 1–3 business days.
Made-to-Order Items: Typically require 2–6 weeks for production. Please refer to individual product pages for specific timelines.
Rush Orders: For urgent requests, please contact us at support@bellelumieres.com. Please note: expedited shipping does not shorten production times.
Shipping Process
Order Confirmation: Once your order is shipped, you will receive an email with tracking information.
Delivery Requirements: To protect your purchase, all shipments require a signature upon delivery.
Failed Deliveries: If a delivery attempt fails and the package is returned, the cost of reshipment will be the responsibility of the purchaser.
Average Shipping Times*
(*Processing times apply before shipping begins.)
FedEx 2-Day: Delivery within 2 business days (excluding weekends and holidays).
FedEx Overnight: Next business day delivery (excluding weekends and holidays).
DHL International: Typically delivered within 3–8 business days (excluding weekends and holidays).
International Orders
Duties & VAT: International customers are responsible for all duties, taxes, and VAT charges, which will be collected by the shipping carrier upon delivery.
Unpaid Charges: Belle Lumieres is not responsible for packages returned due to unpaid duties, taxes, or VAT.
Questions
For special delivery requests, rush orders, or questions about shipping, please contact us at: support@bellelumieres.com